PRIVACY POLICY

 
Your privacy is important to Revolution Auto Group and its corporate affiliates, including Revolution Kia, Revolution Mazda, Revolution Fleet, Revolution Chevrolet Buick GMC, Revolution Ford High Prairie, Revolution Ford Slave Lake, and Western Auto & Imports (collectively Revolution Auto Group and each a Revolution Auto Group Company”). This Privacy Policy explains how Revolution Auto Group collects, uses, discloses and retains personal information, including information collected by Revolution Auto Group through websites and telephone calls and when providing products or services.

YOUR CONSENT

By providing Revolution Auto Group with your personal information, you consent to the collection, use, disclosure and retention of that information by Revolution Auto Group and other members of the Revolution Auto Group in accordance with this Privacy Policy and as otherwise permitted by applicable law. You may withdraw your consent at any time, subject to legal or contractual restrictions and on reasonable notice to Revolution Auto Group, but then you might not be able to proceed with your intended interactions or transactions with Revolution Auto Group or otherwise receive the full benefit of Revolution Auto Group’s products and services.

02. PERSONAL INFORMATION

In this Privacy Policy, “personal information” means information about an identifiable individual, such as an individual’s name and email address or a phone number, but does not include (to the extent permitted by law) information that is publicly available in a telephone directory or that is business contact information that enables an individual to be contacted at a place of business.

03. INFORMATION THAT REVOLUTION AUTO GROUP COLLECTS

(a) Information You Provide
You may be asked to voluntarily give your personal information to a Revolution Auto Group Company when you interact, orally, in writing or by electronic transmission, with the Revolution Auto Group Company, including when you apply for an account or membership, subscribe to a newsletter, register to receive information, enter a giveaway draw or social media contests, apply or register for or order a product or service offered by a Revolution Auto Group Company or use a product or service provided by a Revolution Auto Group Company. In those circumstances, you can choose not to provide certain requested personal information, but then you might not be able to proceed with your intended interaction or transaction with the Revolution Auto Group Company or otherwise receive the full benefit of the desired product or service. Telephone calls between you and the Revolution Auto Group Company may be recorded to ensure accuracy and quality assurance, and may be disclosed to third parties to verify the Revolution Auto Group Company is compliant with its contractual obligations to third parties. You can choose not to have the telephone call recorded, and communicate by writing or electronic transmission.

(b) Automated Collection
A Revolution Auto Group Company may automatically collect certain information regarding your use of the Revolution Auto Group Company’s website or online service, such as the dates and times that you access the website or online service, the browsers, operating systems, software and devices that you use to access the website or online service and details of your use of the website or online service.

A Revolution Auto Group Company’s websites, online services, email messages and advertisements may use technologies (e.g. cookies, web beacons, tokens, pixels or tags) to collect information that assists the Revolution Auto Group Company to improve its products, services, customer communications and advertising and to prevent fraud. A Revolution Auto Group Company may use information that it collects through technological means to recognize you as a user of the Revolution Auto Group Company’s websites or online services, to facilitate and improve your use of the Revolution Auto Group Company’s websites or online services, to confirm that messages have been delivered to and opened by you and to provide you with targeted advertisements. You may choose to decline or disable cookies if your web browser or device permits, but doing so may affect your ability to access or use certain features of a website or online service. More information about cookies used for interest-based advertising is set out in section 4(c) below.

Much of the information that is automatically collected by technological means is non-personal information (because the information does not identify you), and Revolution Auto Group will deal with that non-personal information as explained below in this Privacy Policy unless applicable law requires otherwise.

04. HOW REVOLUTION AUTO GROUP USES PERSONAL INFORMATION

(a) General
Each Revolution Auto Group Company uses your personal information collected by the Revolution Auto Group Company for purposes relating to or arising from your relationship and transactions with the Revolution Auto Group Company and as otherwise set out in this Privacy Policy or permitted by applicable law, including:

  • to administer your relationship with Revolution Auto Group, including to create and manage your account or membership with Revolution Auto Group and to contact and correspond with you regarding those matters;
  • to facilitate your interactions and transactions with Revolution Auto Group, including to process your applications, requests, orders and payments;
  • to provide products and services to you;
  • to process and respond to your inquiries, requests and other communications;
  • to provide you with information (including by email and other electronic messages) regarding Revolution Auto Group and its products and services and related products and services offered by other businesses, to the extent permitted by applicable law;
  • to administer and facilitate your participation in contests and promotions related to Revolution Auto Group;
  • to maintain, protect and improve Revolution Auto Group’s products and services and to develop new products and services;
  • to protect and enforce Revolution Auto Group’s legal rights, interests and remedies and to protect the business, operations and customers of Revolution Auto Group or other persons; and
  • to assist other Revolution Auto Group Companies to collect, use, disclose and retain your personal information in accordance with this Privacy Policy.

(b) Revolution Auto Group
A Revolution Auto Group Company may share your personal information with the entire Revolution Auto Group, and the Revolution Auto Group may develop, maintain and share a confidential profile for you for use by each Revolution Auto Group Company to provide information, products and services to you, to facilitate your dealings with each Revolution Auto Group Company and as otherwise set out in this Privacy Policy.

(c) Interest-Based Advertising
The Revolution Auto Group may use interest-based advertising services (sometimes called “remarketing” or “retargeting”) provided by third party vendors (such as Google and Facebook) to display advertisements on third party websites and social media sites visited by users of a Revolution Auto Group website. Advertising vendors (such as Google and Facebook) use cookies, pixels or tokens – unique identifiers of a web browser on a specific computer that are installed on the computer when it accesses Revolution Auto Group websites – to display ads based on the computer’s past access to Revolution Auto Group websites. You can opt-out of Google’s use of cookies by visiting Google’s Ads Settings. You can also opt out of a remarketing vendor’s use of cookies by visiting the Network Advertising Initiative’s consumer opt-out page.

05. HOW REVOLUTION AUTO GROUP DISCLOSES PERSONAL INFORMATION

(a) General
Each Revolution Auto Group Company discloses your personal information for purposes relating to or arising from your relationship and transactions with the Revolution Auto Group Company and as otherwise set out in this Privacy Policy or permitted by applicable law.

(b) Specific Consents
A Revolution Auto Group Company may disclose your personal information in accordance with express or implied consents that you give during your interactions and transactions with the Revolution Auto Group Company.

(c) Referred Transactions
If a Revolution Auto Group Company refers you to an independent business (e.g. a lender or credit card company) for a proposed transaction (e.g. a car purchase or loan), then the Revolution Auto Group Company may disclose your personal information (including your credit score and related information) to the independent business to facilitate the proposed transaction. Revolution Auto Group has no control over, or responsibility or liability for, the use, disclosure or retention of your personal information by the independent business, and the use, disclosure and retention of the disclosed information by the independent business is not subject to this Privacy Policy.

(d) Suppliers and Service Providers
A Revolution Auto Group Company may disclose your personal information to its suppliers and service providers (including fraud prevention services and payment processors) to assist the Revolution Auto Group Company in the provision of information, products and services to you, to provide services to the Revolution Auto Group Company, to assist the Revolution Auto Group Company to use your personal information as set out in this Privacy Policy and as otherwise permitted by applicable law.

(e) Law Enforcement/Legal Disclosures
A Revolution Auto Group Company may disclose your personal information as required or authorized by applicable law, including to comply with a subpoena, warrant or court or arbitral order or litigation disclosure obligation. A Revolution Auto Group Company may disclose your personal information to law enforcement agencies or other independent organizations if the Revolution Auto Group Company reasonably believes the disclosure is necessary or appropriate in connection with national security, law enforcement or other issues of public importance, or if the Revolution Auto Group Company reasonably believes the disclosure is necessary or appropriate to protect and enforce the Revolution Auto Group Company’s legal rights, interests and remedies or to protect the rights, interests, business, operations or customers of the Revolution Auto Group Company or other persons (including to detect and prevent fraud and other illegal activities, enforce any of the terms of use, terms of service or other agreements that govern access to or use of any of the Revolution Auto Group Company’s products or services). A Revolution Auto Group Company has no control over, or responsibility or liability for, the use, disclosure or retention of your personal information by the agencies, independent organizations or other persons to whom the Revolution Auto Group Company discloses the information in the foregoing circumstances, and the use, disclosure and retention of the disclosed information by those agencies, independent organizations or other persons is not subject to this Privacy Policy.

06. LOCATION OF PERSONAL INFORMATION

Revolution Auto Group and its service providers may process, store and use your personal information at facilities in various countries, including Canada, the United States of America and one or more countries in Europe or Asia. The personal information protection laws of those other countries might be different from the laws of the jurisdiction in which you reside, and might permit courts, government, law enforcement agencies, regulatory agencies and security authorities to access your personal information without notice. By providing your personal information to a Revolution Auto Group Company, you consent to the transfer of the personal information to facilities located in other countries and the processing and storage of the personal information at those facilities.

07. RETENTION OF PERSONAL INFORMATION

Revolution Auto Group retains your personal information for the period reasonably necessary for the purposes set out or referenced in this Privacy Policy and to comply with Revolution Auto Group’s legal obligations or enforce or protect Revolution Auto Group’s legal rights, or a longer period required or permitted by applicable law. Revolution Auto Group will delete or dispose of your personal information when Revolution Auto Group is no longer reasonably required to retain the information for the purposes set out or referenced in this Privacy Policy.

08. PROTECTION OF PERSONAL INFORMATION

Revolution Auto Group uses reasonable safeguards – including administrative, physical and technical security and safeguarding measures – appropriate to the sensitivity of the personal information in Revolution Auto Group’s possession or under Revolution Auto Group’s control to help protect the information from unauthorized access, collection, use, disclosure, disposal or similar risks. Nevertheless, security risks cannot be eliminated and Revolution Auto Group cannot guarantee that your personal information will not be used, disclosed or deleted in ways not otherwise described in this Privacy Policy.

09. ACCURACY AND ACCESS TO PERSONAL INFORMATION

Revolution Auto Group will rely on you to ensure that your personal information that you provide to Revolution Auto Group is as accurate, complete and up to date as necessary for the purposes for which Revolution Auto Group uses the personal information. You will promptly notify Revolution Auto Group of any changes to your personal information using the procedures made available for that purpose by Revolution Auto Group or by contacting Revolution Auto Group’s customer service.

You may reasonably request access to your personal information collected by Revolution Auto Group and information about Revolution Auto Group’s use, disclosure and retention of that personal information by submitting a written request to Revolution Auto Group’s Chief Privacy Officer using the contact information noted below. Subject to applicable exceptions and limitations prescribed by applicable law, you will be given reasonable access to your personal information and you will be entitled to verify the accuracy and completeness of your personal information and to have the information revised as appropriate. You may be required to pay a reasonable fee for access to your personal information. Revolution Auto Group may decline to process a request that is unreasonably repetitive, frivolous, vexatious or impracticable, that infringes or jeopardizes the privacy of other persons, or for other reasons permitted by applicable law.

10. NON-PERSONAL INFORMATION

Revolution Auto Group creates and collects non-personal information (information that is not about an identifiable individual), including personal information that has been aggregated or otherwise depersonalized so that the information no longer relates to an identifiable individual. Revolution Auto Group may use, disclose, transfer and retain non-personal information for any purpose and in any manner whatsoever. If non-personal information is combined with personal information, then Revolution Auto Group will treat the combined non-personal information as personal information for the purposes of this Privacy Policy for as long as the non-personal information is combined.

11. OTHER WEBSITES AND BUSINESSES

Revolution Auto Group’s websites and correspondence (including emails and messages) may include advertisements for products and services (e.g. car sales, personal loans and credit cards) offered by independent businesses (that may have a financial relationship with a Revolution Auto Group Company) or links to websites operated by independent businesses (e.g. car dealers, lenders and credit card providers). Revolution Auto Group has no responsibility or liability for, or control over, those other websites, online services or businesses, their products or services, or their collection, use, disclosure or retention of your personal information. This Privacy Policy does not apply to the collection, use, disclosure and retention of your personal information by those websites, online services and independent businesses. If you have questions about how those websites, online services or independent businesses collect, use, disclose or retain personal information, please contact the owner or operator of the website, service or business.

12. OTHER MATTERS

(a) Disclaimers, Liability Exclusions/Limitations and Disputes: The agreements (including any subscription agreement, membership agreement or terms of service or use) that you accept when you apply, register for, order or use Revolution Auto Group’s products or services contain important provisions, including provisions disclaiming, limiting or excluding the liability of Revolution Auto Group and other persons (including service providers) and provisions determining the applicable law and jurisdiction for the resolution of disputes. To the extent permitted by applicable law, each of those provisions applies to any dispute that may arise in relation to this Privacy Policy or Revolution Auto Group’s collection, use, disclosure and retention of your personal information, and are of the same force and effect as if they had been reproduced directly in this Privacy Policy. Nothing in this Privacy Policy amends any of those other agreements.

(b) Changes to this Policy: A Revolution Auto Group Company may change this Privacy Policy from time to time by posting a new version of this Privacy Policy on the Revolution Auto Group Company’s website. A Revolution Auto Group Company’s collection, use, disclosure and retention of your personal information will be governed by the version of this Privacy Policy in effect at that time. Your continued dealings with a Revolution Auto Group Company after any change to this Privacy Policy will signify your consent to the collection, use, disclosure and retention of your personal information as set out in the changed Privacy Policy. Accordingly, you should check the “Last Updated” date of this Privacy Policy (at the top of this Privacy Policy) and review any changes since the last version.

(c) English Language: You and Revolution Auto Group have each expressly requested and required that this Privacy Policy and all other related documents be drawn up in the English language. Les parties conviennent et exigent expressement que cette Politique de Confidentialité et tous les documents qui s’y rapportent soient rédigés en anglais.

(d) Contacting Revolution Auto Group’s Chief Privacy Officer: If you have any comments or questions about this Privacy Policy or how Revolution Auto Group deals with your personal information, please contact Revolution Auto Group’s Chief Privacy Officer by mail or email at: Revolution Auto Group – Chief Privacy Officer, 12709-100 Street, Grande Prairie, Alberta, T8V 4H2; email: customerexperience@revolutionautogroup.ca